Forensics Analyst

We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Job Title: Forensics Analyst
Under the supervision of the Manager Forensics, below are the Key Job Responsibilities;

Lead and execute assigned investigations into fraud incidents;
Utilize advanced forensic techniques and IT knowledge to collect and analyze evidence;
 Prepare detailed investigation reports, case summaries, and forensic examination reports;
Conduct proactive reviews and fraud risk assessments in identified risk areas and new business processes;
Ensure that all findings, conclusions, and recommendations are well-documented and easily accessible;
Document and communicate investigation findings to management;
Track recommendations arising from investigations and assessments to ensure they are addressed;
Pursue fraud recoveries from investigations and manage insurance claims;
Ensure the secure handling of digital evidence in a legally admissible manner;
Stay informed about emerging forensic technologies and cyber threats;
Provide training and awareness programs to staff on cyber fraud prevention and detection;
Collaborate with legal teams and law enforcement agencies as needed;
Any other responsibilities or tasks as maybe assigned by management.

Candidate Requirements

Grade 12 Certificate with 5 credits or better of which English and Mathematics are a must;
Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.
Certifications such as Certified Information Systems Security Professional (CISSP), Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA) or similar.
A minimum of 3 years of experience in a business environment, including at least 2 years in fraud investigation and/or management, auditing, or information security.
Proficiency in digital forensics, data analytics, and Microsoft Excel. Strong knowledge of IT security, cyber threats, and incident response.
Experience in telecommunications and business processes is desirable.

To apply, please email your cover letter, CV, and copies of your qualifications to jobs.ZM@mtn.com. Ensure the subject line includes the title of the position you are applying for.

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion

Hand delivered applications will not be accepted. The closing date for accepting applications is 3rd September 2025.

Note: that only shortlisted candidates will be contacted.