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Debt Collection Officer

Century Loans Limited Lusaka, Zambia

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Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: Century Loans Limited

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerCentury Loans Limited
  • LocationLusaka, Zambia
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
Century Loans Limited
Location
Lusaka, Zambia
Posted
August 20, 2025
Job type
Full Time
Category
Other
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website Century Loans Limited

Job description

Job Title: Debt Collection Officer

Reports To: Head of Collections and Recoveries

Overall Purpose:

Century Loans Limited is looking for passionate individuals who are ready to take up an exciting challenge in a fast-paced environment as a Debt Collection Officer. The successful candidate will be responsible for the timely and effective recovery of outstanding debts owed to the company. This role requires strong communication and negotiation skills, as well as the ability to maintain professionalism while pursuing payments.

Key Responsibilities:

Contact clients using various strategies to request payment of outstanding balances.
Conduct thorough investigations to locate debtors, identify their assets, and gather relevant information to support debt recovery efforts.
Negotiate payment plans and settlements with clients and timely collection of outstanding debt, adhering to company policies and legal guidelines
Accurately document all communication and collection activities in the company’s system
Identify and escalate problematic accounts to the Collections Supervisor.
Adhere to all relevant debt collection laws and regulations

Qualifications and Experience:

Minimum of a diploma in any social science or related field.
Minimum of one-year practical and proven experience in debt collection or similar field.
Competence in Microsoft Office package.
Strong understanding of financial concepts.
Strong analytical and problem-solving skills.
Excellent communication, time management, and attention-to-detail skills.
Strong ethical and moral character.

How to Apply:

Candidates who meet the above requirements are invited to send their CVs only to the following email: recruitments@centuryloans.net

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