Sales Assistant

Job description

We are seeking a highly motivated, dynamic, and customer-focused Sales Assistant to join our retail team in Ndola. The ideal candidate will have a proven track record in retail sales and customer service, strong merchandising skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

Greet and assist customers in a friendly and professional manner, ensuring a positive shopping experience.
Promote and sell products to achieve and exceed daily and monthly sales targets.
Arrange and replenish merchandise in line with company display standards.
Maintain cleanliness and organization within the store, including shelves and storage areas.
Operate the Point-of-Sale (POS) system to process transactions accurately.
Handle cash, credit card, and multi-currency transactions with integrity and precision.
Assist in stock control, including receiving, counting, and reconciling inventory.
Enforce store security measures to minimize stock loss and shortages.
Participate in store promotions and marketing activities to drive sales.
Work flexible shifts, including night shifts, weekends, and public holidays, as scheduled.

Qualifications & Experience

Education: Minimum Grade 12 Certificate (Intermediate and above).
Experience:
At least 2 years of experience in customer service and retail sales.
Experience in merchandising and inventory management is essential.
Familiarity with POS systems and electronic payment methods.

Skills & Competencies

Strong communication and interpersonal skills.
Sales-driven mindset with excellent persuasion and negotiation skills.
High level of accuracy, attention to detail, and integrity in handling transactions.
Ability to work under pressure and adapt to changing priorities.
Problem-solving and reasoning abilities.
Team player with a positive attitude and commitment to excellent customer service.

How to Apply

Interested candidates should send their CV  to: careers@bgsgroup.co.zm

Email Subject Line: Sales Assistant – Ndola