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Head Business Banking

United Bank for Africa (Z) Ltd Lusaka, Zambia

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Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: United Bank for Africa (Z) Ltd

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerUnited Bank for Africa (Z) Ltd
  • LocationLusaka, Zambia
  • Employer websitewww.ubagroup.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
United Bank for Africa (Z) Ltd
Location
Lusaka, Zambia
Posted
August 13, 2025
Job type
Full Time
Category
Banking & Finance
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website United Bank for Africa (Z) Ltd

Job description

Position: Head, Business Banking

Division: Business Banking

Reporting Relationships:

Functionally reports to: Head, Corporate Banking

Administratively reports to: Head, Corporate Banking

Supervises:

Relationship Managers & Relationship Officers, SME Banking Teams

Job Objective(s):

Lead and expand the bank’s SME and Commercial Banking portfolio.
  Provide strategic oversight, drive client acquisition, manage portfolios, and develop innovative banking solutions tailored to the unique needs of SMEs and commercial clients.

Job Description

Role and Responsibilities

Strategic Leadership & Portfolio Growth

Develop and execute a comprehensive strategy for SME and Commercial Banking, aligned with UBA Zambia’s objectives.
Lead the acquisition of new SME and commercial clients to grow market share.
Oversee existing client relationships to ensure satisfaction and retention.

Product Development & Market Positioning

Collaborate with the Product Development Team to design and implement solutions for SMEs and commercial clients.
Conduct market research and competitor analysis to inform product offerings and identify growth opportunities.

Risk Management & Compliance

Ensure compliance with Bank of Zambia regulations and internal policies.
 Implement effective risk management practices to maintain a healthy loan portfolio and minimize non-performing assets.

Team Leadership & Development

Supervise and mentor Relationship Managers and Officers, fostering a high-performance culture.
Provide training and development opportunities to enhance team capabilities.
Financial Performance & Reporting
Monitor and report on KPIs including loan growth, deposit acquisition, and profitability.
Develop and manage budgets to ensure efficient resource allocation.

Key Performance Indicators

Achieve the approved Business Banking (SME & Commercial) PBT target.
100% attainment of annual targets (Deposits, Risk Assets, Fees & Commission, Client Conversions).

Job Requirements

Education Requirements

Bachelor’s degree in Business, Finance, Economics, or a related field with at least a Credit or better.
MBA or professional banking qualifications are an added advantage.
Full Grade Twelve School Certificate with five (5) credits including English and Mathematics.
ZAQA-verified certificates.

Experience

Minimum of 10 years in banking, with at least 5 years in a senior leadership role within SME or Commercial Banking.

Competencies

Knowledge

Accounting, Finance, and Financial Analysis
Policy and Regulatory Interpretation and Implementation
Zambian Banking Industry
Bank Policies, Products, and Services
Relationship Management
BOZ Regulatory Policies
Financial Cost Management
Internal Bank Processes
Financial Services Sector
Banking Products

Key Skills

Strong understanding of the Zambian banking landscape and regulatory environment
 Proven track record in business development and portfolio management
Excellent leadership, communication, and interpersonal skills
Proficiency in digital banking platforms and financial analysis tools

 

To Apply:

United Bank for Africa is an equal opportunity employer. Interested candidates who meet the above requirements should send their application in a single document comprising a detailed Curriculum Vitae, Grade 12 Certificate, Degree, and other professional qualifications to careers.zambia@ubagroup.com by 21st August 2025.

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