Employer and vacancy source: United Bank for Africa (Z) Ltd
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerUnited Bank for Africa (Z) Ltd
- LocationLusaka, Zambia
- Employer websitewww.ubagroup.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- United Bank for Africa (Z) Ltd
- Location
- Lusaka, Zambia
- Posted
- August 13, 2025
- Job type
- Full Time
- Category
- Banking & Finance
Website United Bank for Africa (Z) Ltd
Job description
Position: Head, Business Banking
Division: Business Banking
Reporting Relationships:
Functionally reports to: Head, Corporate Banking
Administratively reports to: Head, Corporate Banking
Supervises:
Relationship Managers & Relationship Officers, SME Banking Teams
Job Objective(s):
Lead and expand the bank’s SME and Commercial Banking portfolio.
Provide strategic oversight, drive client acquisition, manage portfolios, and develop innovative banking solutions tailored to the unique needs of SMEs and commercial clients.
Job Description
Role and Responsibilities
Strategic Leadership & Portfolio Growth
Develop and execute a comprehensive strategy for SME and Commercial Banking, aligned with UBA Zambia’s objectives.
Lead the acquisition of new SME and commercial clients to grow market share.
Oversee existing client relationships to ensure satisfaction and retention.
Product Development & Market Positioning
Collaborate with the Product Development Team to design and implement solutions for SMEs and commercial clients.
Conduct market research and competitor analysis to inform product offerings and identify growth opportunities.
Risk Management & Compliance
Ensure compliance with Bank of Zambia regulations and internal policies.
Implement effective risk management practices to maintain a healthy loan portfolio and minimize non-performing assets.
Team Leadership & Development
Supervise and mentor Relationship Managers and Officers, fostering a high-performance culture.
Provide training and development opportunities to enhance team capabilities.
Financial Performance & Reporting
Monitor and report on KPIs including loan growth, deposit acquisition, and profitability.
Develop and manage budgets to ensure efficient resource allocation.
Key Performance Indicators
Achieve the approved Business Banking (SME & Commercial) PBT target.
100% attainment of annual targets (Deposits, Risk Assets, Fees & Commission, Client Conversions).
Job Requirements
Education Requirements
Bachelor’s degree in Business, Finance, Economics, or a related field with at least a Credit or better.
MBA or professional banking qualifications are an added advantage.
Full Grade Twelve School Certificate with five (5) credits including English and Mathematics.
ZAQA-verified certificates.
Experience
Minimum of 10 years in banking, with at least 5 years in a senior leadership role within SME or Commercial Banking.
Competencies
Knowledge
Accounting, Finance, and Financial Analysis
Policy and Regulatory Interpretation and Implementation
Zambian Banking Industry
Bank Policies, Products, and Services
Relationship Management
BOZ Regulatory Policies
Financial Cost Management
Internal Bank Processes
Financial Services Sector
Banking Products
Key Skills
Strong understanding of the Zambian banking landscape and regulatory environment
Proven track record in business development and portfolio management
Excellent leadership, communication, and interpersonal skills
Proficiency in digital banking platforms and financial analysis tools
To Apply:
United Bank for Africa is an equal opportunity employer. Interested candidates who meet the above requirements should send their application in a single document comprising a detailed Curriculum Vitae, Grade 12 Certificate, Degree, and other professional qualifications to careers.zambia@ubagroup.com by 21st August 2025.