Assistant Credit Controller

Job description

Job Specification:

Position Title: Assistant Credit Controller (1)

Location: Lusaka, Zambia

Reports to: Credit Control Manager

Company Overview

Klapton Reinsurance Limited is a leading reinsurance company committed to providing innovative risk solutions and exceptional service to our clients. We are currently seeking a diligent and detail-oriented Assistant Credit Controller to join our finance team. The successful candidate will play a vital role in supporting premium collection processes, ensuring accurate allocation and reconciliation of accounts, and assisting in maintaining effective credit control to safeguard the company’s cash flow.

Position Overview

The Assistant Credit Controller supports the credit control function by managing premium collections, allocating payments accurately, and reconciling customer accounts. The role involves preparing debtors’ reports, following up on overdue payments, resolving queries, and ensuring compliance with company credit policies. Working closely with underwriting and risk teams, the Assistant Credit Controller helps maintain healthy cash flow, minimize bad debt, and strengthen relationships with Business Partners.

Key Responsibilities

1.   Premium Management

–      Proactively collect and follow up on premiums falling due from assigned Business Partners.

–      Allocate all received premiums accurately to the correct accounts and policies.

–      Obtain premium remittance schedules from Business Partners within agreed timelines.

–      Issue monthly customer statements to Business Partners.

–      Reconcile customer statements on a monthly basis, resolving disputed items promptly and effectively.

2.   Reporting & Analysis

–      Prepare weekly, monthly, and quarterly debtors reports to analyze the credit performance of Business Partners.

–      Perform monthly reconciliation between the business receipts schedule and the remittance allocation report in the core underwriting system.

–      Compile and maintain a monthly suspense account report, ensuring timely clearance of unallocated items.

3.   Collaboration & Relationship Management

–      Work closely with the underwriting team to resolve credit control queries and align on premium-related matters.

–      Build and maintain strong, professional relationships with Business Partners to enhance collection efficiency and goodwill.

4.   Risk & Compliance

–      Collaborate with the risk management team to ensure adherence to regulatory requirements and company guidelines.

–      Conduct periodic reviews of debtor accounts to identify vulnerabilities under adverse market conditions.

5.   Debt Management

–      Produce regular overdue debt reports by age, broker, and region.

–      Identify Business Partners with recurring late payment issues and take appropriate action.

–      Flag overaged debt in a timely manner for escalation.

–      Initiate and effect policy cancellations in line with company credit control policy for overdue debts.

Qualifications

Education: Bachelor’s degree in finance, accounting, mathematics, or a related field

Experience: Minimum of three (3) years’ experience in credit control management.

Skills

–  Strong analytical and problem-solving abilities.

–  Excellent negotiation and communication skills.

–  Ability to build and maintain strong professional relationships.

–  Microsoft Office Skills.

–  Reporting skills

–  Managing processes

Why Join Us?

Impact: Play a crucial role in shaping our facultative reinsurance strategy and portfolio.

Growth: Opportunities for professional development and career advancement within a dynamic and growing company.

Innovation: Be part of a forward-thinking organization that values innovation and excellence.