Property Manager

Job description

Horizon Properties is an award winning and five star rated estate agency which has diligently served on the Zambian property market for over 20 years.

We are seeking suitable and qualified candidates to fill the position of Property Manager.

Job Title: Property Manager

Location: Green Village, Chongwe

Employment Type: Fixed term contract

Role Overview

We are seeking a dedicated and experienced Property Manager to oversee the management and operations of the Green village project currently under development. The project involves the sale of plots to clients who will construct their homes, requiring a proactive manager to ensure smooth operations, client satisfaction, and adherence to project timelines and standards.

Job Summary

The Property Manager will be responsible for managing all aspects of Green village, including client relations, operational oversight, and coordination with developers, contractors, and other stakeholders. This role requires a blend of property management expertise, customer service excellence, and project coordination skills to support the community’s development phase and ensure a seamless experience for clients.

Key Responsibilities

Act as the primary point of contact, addressing inquiries, providing updates, and ensuring a positive client experience.
Assist clients with understanding community guidelines, plot specifications, and construction requirements.
Coordinate with the sales team to facilitate plot sales and provide clients with necessary documentation and information.
Oversee day-to-day operations of Green village, including security, maintenance, and common area upkeep.
Ensure compliance with community laws, regulations, and standards.
Collaborate with developers, architects, and contractors to monitor construction progress and ensure alignment with the project’s vision and timeline.
Facilitate communication between clients and construction teams to resolve any issues during the building phase.
Oversee the maintenance and development of community infrastructure, such as roads, utilities, and amenities.
Ensure security protocols are implemented and maintained, including gate access and surveillance systems.
Provide regular reports to developers and stakeholders on project status, client feedback, and operational metrics.
Ensure all activities comply with local regulations, zoning laws, and environmental standards.
Handle disputes or conflicts among clients or contractors promptly and professionally.
Supervise and coordinate workers, including security, maintenance, and construction support staff.
Maintain accurate records of all construction materials, tools, and equipment on-site.
Monitor inventory levels and request replenishments in a timely manner.
Implement and maintain systems to prevent loss, theft, or misuse of project resources.

Qualifications

Diploma/ Bachelor’s degree in Property Management, Real Estate, Business Administration, or a related field. Relevant certifications are a plus.

Experience

Minimum of 3-5 years of experience in property management or real estate
Experience working on projects involving residential development is highly desirable.

Skills

Strong interpersonal and communication skills to engage with clients, contractors, and stakeholders.
Excellent organizational and project management abilities to handle multiple tasks and deadlines.
Knowledge of construction processes, community planning, and property regulations.
Proficiency in Microsoft Office Suite and property management software.
Problem-solving skills with a proactive and customer-focused approach.

Attributes

Professional demeaner with a commitment to client satisfaction.
Ability to work independently and as part of a team in a fast-paced environment.
Detail-oriented with strong decision-making capabilities.

Application Process
To apply, please submit your updated CV, a cover letter detailing your relevant experience, and references to kenny@thehorizonproperties.com on or before Thursday, 14th August 2025. Applications will be reviewed on a rolling basis until the position is filled.