Employer and vacancy source: Turtle Insurance Brokers
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerTurtle Insurance Brokers
- LocationZambia
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Turtle Insurance Brokers
- Location
- Zambia
- Posted
- August 6, 2025
- Job type
- Full Time
- Category
- Other
Website Turtle Insurance Brokers
Job description
Company Overview
Turtle Insurance Brokers Ltd established in 2016, provides consultancy services in risk management and insurance broking.
As an independent insurance broker, we offer full service on short term (general insurance), long term (life) and health insurance and facilitate insurance placements for a broad range of clients from sole traders to PLCs and MNCs. As specialists in commercial insurances, we provide the care and technical expertise businesses need to ensure our clients ‘Stay Covered.’
Position: Client Services Representative
Department: Client Services
Job Purpose
The Client Services Representative is responsible for carrying out client service activities that ensure high service standards, client satisfaction, and business retention. The role involves managing assigned clients, premium collections and ensuring all service commitments are fulfilled as required by the client services manager.
Key Responsibilities
Conduct client visits
Ensure renewals are completed for the assigned clients
Premium collections
Communicate with internal departments to fulfil client requests
Candidate Profile Essential Attributes
Strong communication and interpersonal skills
Problem solving & critical thinking
Customer-centric mindset
Qualifications & Requirements
Minimum of a Diploma or Degree from a recognized institution (minimum requirement)
Driver’s License: A valid driver’s license is mandatory. Applications from candidates without a valid driver’s license will not be considered.
1 year of experience in a client servicing role in the insurance industry is an added advantage
Proficiency in Microsoft Office Suite, particularly Excel and Outlook
Use ‘Client Services Representative Application‘ as the subject line for your email application.