Employer and vacancy source: Aflife Holdings Zambia Limited(Aflife Group)
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerAflife Holdings Zambia Limited(Aflife Group)
- LocationLusaka, Zambia
- Employer websitewww.afhold.co.zm
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Aflife Holdings Zambia Limited(Aflife Group)
- Location
- Lusaka, Zambia
- Posted
- July 31, 2025
- Job type
- Full Time
- Category
- Other
Website Aflife Holdings Zambia Limited(Aflife Group)
Job description
JOB ADVERT DEPARTMENT: IT
POSITION: Infrastructure Operations Manager
LOCATION: Lusaka, Head Office
JOB PURPOSE
The Infrastructure Operations Manager will be responsible for leading, planning, implementation, and maintenance of robust IT infrastructure to support business operations. The role ensures the availability, security, and performance of all IT systems, including networks, and cloud services, while aligning with regulatory requirements and business goals
REPORTING LINE
Reports to: Chief Information Officer
KEY RESPONSIBILITIES
1. System maintenance and monitoring:
Ensure that all IT infrastructure components, including enterprise networks, servers, and storage systems, are operating efficiently. This includes regular monitoring, performance tuning, and implementing necessary updates or patches
2. Strategic infrastructure planning
Develop and implement IT infrastructure strategies in line with business objectives/requirements
Plan for scalability, integrate new technologies and ensure long term infrastructure sustainability.
3. Cybersecurity
Implement and manage cybersecurity protocols to protect the organization’s IT environment from threats.
4. Business Continuity and Disaster recovery planning
Develop and maintain disaster recovery and business continuity plans.
Regularly test systems and protocols to ensure preparedness.
5. Vendor and Asset Administration
Collaborate with external vendors and manage IT asset lifecycle, including procurement, licensing, and inventory.
6. Continuous Improvement Events and Activities
Actively participate in departmental and organizational continuous improvement activities
Drive innovation and efficiency through process enhancement.
7. Budgeting
Collaborate on the development of budgets, forecasts, resourcing, cost of services, and planning activities.
Optimize resource allocation to maximize service delivery.
8. Service Desk Oversight
Implement ITIL-based service management practices, including incident, problem, and change management. Track and report on service desk KPIs and user satisfaction metrics
QUALIFICATIONS AND EXPERIENCE
Bachelor’s degree in Computer Science, Information Technology or related discipline
Certifications in CCNA, ITIL, Microsoft Certified: Azure Administrator Associate or other relevant certification
A Minimum of 5 years’ experience in infrastructure management or a similar role
KEY COMPETENCIES
Results driven with a proactive work ethic
Excellent analytical and problem-solving abilities
Team leader and Reliable
Honesty and Integrity
APPLICATION DETAILS
Interested candidates should submit their application letter and curriculum vitae to jobs@aflife.co.zm by 7th August 2025.
Aflife Holdings Zambia Limited is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, sexual orientation, disability, or ethnic origin.
Please note that only shortlisted candidates will be contacted.