Customer Support Staff

CALL FOR REGISTRATION OF CVS- CUSTOMER SUPPORT STAFF

We are inviting suitably qualified and motivated individuals to submit their CVs.

Key Requirements:

Grade 12 certificate
Good spoken and written English
Fast, accurate typing and strong multitasking abilities
Computer literate and customer-focused
Solutions-driven
Willingness to work shifts is mandatory

Key Responsibilities:

Respond to customer inquiries through live chat in a timely and accurate manner.
Guide users through site navigation, account management, betting rules, and game features.
Troubleshoot issues and escalate unresolved problems to the appropriate department.
Maintain a high level of customer satisfaction through clear communication and support.

How to Apply:
Kindly submit their CVs with the position title clearly indicated in the subject line to: titamenji@invictushill.co.zm and trust@invictushill.co.zm by 14th August 2025.