Aircon Technician

Job description

Livingstone, Zambia
Full-time
Company Location: Avani Victoria Falls Resort
Company Description

Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

Job Description

JOB DESCRIPTION

Job Title:                         Aircon Technician

Department:                     Engineering

Reports To:                         Aircon Supervisor

Responsibility Level:          TM- Team Member

WHAT WE BELIEVE AND HOW WE CHOOSE TO BEHAVE

At AVANI we always behave in the following way…

We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues.
We use our initiative and always find the best way to solve a problem for a guest or a colleague.
We work as a team with colleagues across all departments to deliver the highest quality of service on all occasions.
We always think of new ways to surprise and delight our guests.
We treat guests and colleagues with dignity and respect.  Everyone is important.
We hold ourselves to the highest standards of honesty and integrity.
We are proud to represent our hotel and our country to guests from all over the world.

WHY THIS JOB EXISTS

To serve the needs of the business, our guests and our colleagues by ensuring efficient and safe running of all hotel plant, equipment, air-conditioning and other systems and to quickly respond to guest complaints, and emergency situations.

As a member of the Engineering department, this role is responsible for ensuring that all the engineering and maintenance activities of the hotel are conducted to the highest professional standards at all times, with guest comfort and safety being the highest priority.

At AVANI, we are proud to represent our hotel and our country to guests from all over the world.  We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done.  AVANI employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

To look after guest safety, and address any guest issues as quickly as possible, ensuring that they are completely happy with the work done.
To ensure that the aircons are working effectively and efficiently.
To complete activities on the preventive maintenance schedule as specified in hotel plans.
To look after all the tools supplied by the Hotel in a professional manner, and correctly maintain and deposit them after finishing the shift.
To clean all work areas after finishing the tasks properly.
To follow all safety procedures while carrying out any tasks.
To maintain effective communication with the Shift Leader at all times.
To actively participate in the energy conservation programs of the Hotel.
To utilize or recommend usage of all environmentally-friendly products in the work place.
To suggest cost saving ideas as and when possible, not limited to the Engineering Department.

HOW YOU CAN SUCCEED IN THIS ROLE

Within AVANI, the top-performing people who do this job always demonstrate the following attitude:

Working with Others:
They always try to anticipate and exceed the needs of customers and colleagues
They use their own initiative and good judgement to solve problems in a calm and efficient way
They enjoy working with others to achieve common goals.  They volunteer as required to ensure the success of the team
They act with personal professionalism and integrity at all times
Taking Responsibility:
They always conduct business honestly and fairly.  They keep sensitive information confidential.
They can prioritise their workload effectively and be organised and structured at work
They manage their time and pay attention to detail.  They know their jobs, and are able to work without close supervision.
They display a positive attitude, even under pressure.  They personally check their work to ensure its accuracy.
Delivering Results:
They are committed to meeting and exceeding all performance standards
They constantly look to develop their own professional skills and abilities
Qualifications

Certificate in Airconditioning

Three years of work experience

Additional Information

Full Grade 12 Certificate

Three Traceable references with mobile numbers and email addresses.

Closing date: 3rd August 2025