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Customer Support Associate (HVGadgets)

HVGadgets Lusaka, Zambia

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Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: HVGadgets

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerHVGadgets
  • LocationLusaka, Zambia
  • Employer websitewww.hvgadgets.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
HVGadgets
Location
Lusaka, Zambia
Posted
July 28, 2025
Job type
Full Time
Category
Other
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website HVGadgets

Job description

Customer Support Associate
Applications close: 31st August 2025

About the Role:
HVGadgets is looking for a highly reliable and detail-oriented Customer Support Associate to join our growing team. You will be the frontline voice of our company — responding to inquiries across our website, social media, and other channels.

Key Responsibilities:

Respond to customer questions, order inquiries, and complaints professionally and promptly.
Provide onboarding assistance and product information.
Resolve customer issues via WhatsApp, Facebook, email, and the HVGadgets website.
Collaborate with other teams (logistics, operations, marketing) to ensure customer satisfaction.

Requirements:

Must be available during business hours and occasionally weekends.
Excellent written and verbal communication in English.
Experience with customer service is a strong advantage.
Professional attitude and ability to work independently.
Must be serious, committed, and passionate about building a modern Zambian tech brand.

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