Employer and vacancy source: FINCRED
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerFINCRED
- LocationZambia
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- FINCRED
- Location
- Zambia
- Posted
- July 16, 2025
- Job type
- Contract
- Category
- Other
Website FINCRED
Job description
Job Details
We are seeking young, energetic interns to support our Front Office department. This role will serve as a key link between the institution and our clients, with responsibilities including the timely management of loan sales and collections. The position reports directly to the Branch Manager and will be based at one of our branches in Kitwe, Mufulira, Chambishi, Chililabombwe, or Kalumbila.
Positions : Two (2)
Job Responsibilities
Proactively promote and cross-sell Fincred Finance’s products and services.
Apply sound commercial judgment to effectively resolve issues in line with the company’s credit policy, sales strategy, and other established policies.
Oversee key performance drivers, ensuring strong sales and profitability across various products and distribution channels.
Ensure that client records are captured correctly in the system and are perfectly filed.
Work closely with senior management and other supervisors to develop effective outreach strategies and identify cost-efficient platforms for market penetration.
Actively contribute towards branch weekly targets in terms of disbursements, collections and arrears management.
Following up on defaulting customers and keeping record of all communications.
Ensure that the front office and customer service areas are well-maintained to support security, promote efficient and professional service delivery, and uphold the company’s image.
Skills
Independent self-starter
Good communication skills
Ability to work as part of a team or individually on a project
Ability to work well under pressure
Integrity is key
Development skills
Qualifications
Grade 12 school certificate with 5 credits or better
Diploma/ Degree in Banking and Finance, Accounting, Marketing, Business Management or related field.
Work experience in a Financial Institution is an added advantage
Should you be interested in applying for this role, please submit your detailed CV, copies of relevant qualifications, relevant professional accreditation, registrations and ID/Passport to careers@fincredfinance.com.
The subject of your email should read: APPLICATION: FRONT OFFICE INTERN, respectively.
Should you not hear from us within 1 week after the closing date, please accept that your application was unsuccessful.