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Front Office – Internship

FINCRED Zambia

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Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: FINCRED

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerFINCRED
  • LocationZambia
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
FINCRED
Location
Zambia
Posted
July 16, 2025
Job type
Contract
Category
Other
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.
  • Contract
  • Zambia

Website FINCRED

Job description

Job Details

We are seeking young, energetic interns to support our Front Office department. This role will serve as a key link between the institution and our clients, with responsibilities including the timely management of loan sales and collections. The position reports directly to the Branch Manager and will be based at one of our branches in Kitwe, Mufulira, Chambishi, Chililabombwe, or Kalumbila.

Positions : Two (2)

Job Responsibilities

Proactively promote and cross-sell Fincred Finance’s products and services.
Apply sound commercial judgment to effectively resolve issues in line with the company’s credit policy, sales strategy, and other established policies.
Oversee key performance drivers, ensuring strong sales and profitability across various products and distribution channels.
Ensure that client records are captured correctly in the system and are perfectly filed.
Work closely with senior management and other supervisors to develop effective outreach strategies and identify cost-efficient platforms for market penetration.
Actively contribute towards branch weekly targets in terms of disbursements, collections and arrears management.
Following up on defaulting customers and keeping record of all communications.
Ensure that the front office and customer service areas are well-maintained to support security, promote efficient and professional service delivery, and uphold the company’s image.

Skills

Independent self-starter
Good communication skills
Ability to work as part of a team or individually on a project
Ability to work well under pressure
Integrity is key
Development skills

Qualifications

Grade 12 school certificate with 5 credits or better
Diploma/ Degree in Banking and Finance, Accounting, Marketing, Business Management or related field.
Work experience in a Financial Institution is an added advantage

Should you be interested in applying for this role, please submit your detailed CV, copies of relevant qualifications, relevant professional accreditation, registrations and ID/Passport to careers@fincredfinance.com.

The subject of your email should read: APPLICATION: FRONT OFFICE INTERN, respectively.

Should you not hear from us within 1 week after the closing date, please accept that your application was unsuccessful.

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