Skip to content
Job alert

Workshop After – Sales Officer

Massbreed Investment Zambia Ltd T/A FAW Zambia Lusaka, Zambia

Cover letter help Need a cover letter?
Create my cover letter
What job seekers said
The cover letter helped me explain a gap in my employment history perfectly.
Miriam Mwape
My cover letter finally highlights my strengths instead of just listing my duties.
Juliet Sinkala
My cover letter actually sounds like a professional wrote it. Very impressed.
Isaac Bwalya
My old cover letter was basically just "please give me a job." The new standard actually highlights my value. Got a role at a lodge in Lower Zambezi.
Limpo L.
That cover letter framework saved my life. I had to apply for three jobs in one night, and the structure made it so fast.
Sikota M.
My cover letter used to be so repetitive. The new format makes my career progression look so natural.
Chabota H.
I always struggled with the opening line of my cover letters. The template made it so strong and professional.
Tukiya M.
The cover letter templates are gold. I just tweaked a few things and it was good to go.
Stephen Bwalya
My cover letter was always the weakest part of my application. Not anymore!
Patrick Mulenga
Got hired at a logistics firm in Makeni. The standard cover letter definitely made me stand out from the other applicants.
Musonda K.
I always struggled with writing cover letters. This gave me the perfect structure to sell myself.
Natasha Mulenga
The cover letter template gave me so much confidence. I sounded like an expert, and the interviewers treated me like one.
Mary Musonda
My cover letter used to be a generic copy-paste. Now it actually speaks to the job description.
Esther Sinkala
I finally understand how to use keywords in my cover letter. Got a marketing gig at a great agency.
James Bwalya
My old cover letter was so boring. The new one actually told a story about my achievements.
Elizabeth Mwape
My cover letter finally looks professional. No more grammatical errors or weird formatting.
Lucy Sinkala
Guys, that ATS cover letter template worked magic. It sounded exactly like me, just more professional.
Mwila Musonda
The cover letter generator actually picks out the right keywords. HR told me my application was exactly what they were looking for.
Lombe Nyirenda
The cover letter matched the job description perfectly. I didn't have to spend 3 hours thinking of what to write for one application.
Sampa Kalaba
I'm just happy I don't have to write cover letters from scratch anymore. The format is so clean.
Wiza Simbeye
Thank you! The tailored cover letter got me the interview, and my experience did the rest.
Ndinawe Phiri
My cover letter used to be just one paragraph begging for a job. The new standard one makes me look like a serious professional.
Besa C.
That cover letter structure is a game changer. It forces you to highlight your achievements, not just your daily tasks.
Lungu P.
Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: Massbreed Investment Zambia Ltd T/A FAW Zambia

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerMassbreed Investment Zambia Ltd T/A FAW Zambia
  • LocationLusaka, Zambia
  • Employer websitefaw.com.zm
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
Massbreed Investment Zambia Ltd T/A FAW Zambia
Location
Lusaka, Zambia
Posted
July 15, 2025
Job type
Full Time
Category
Retail & Sales
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website Massbreed Investment Zambia Ltd T/A FAW Zambia

Job description

Job Title: Workshop After-Sales Officer

Location: Lusaka, Zambia

Company: Massbreed Investment  Zambia Limited

About Us: Massbreed Investment Zambia Limited is a leading supplier of high-quality commercial vehicles and equipment, representing globally renowned brands such as FAW Trucks, Sino Trucks, Lovol Mining and Construction Equipment, and , Golden Dragon buses, and genuine spare parts. We are committed to delivering reliable, affordable, and terrain-appropriate solutions for the African market.

Job Overview: we seeking a dedicated and results-driven Workshop After-Sales Officer to join our Lusaka operations. The ideal candidate will play a critical role in ensuring customer satisfaction and supporting the service department in delivering quality after-sales services.

Key Responsibilities:

Coordinate vehicle servicing and repair activities within the workshop.
Act as the link between customers and workshop technicians to ensure timely and effective resolution of service issues.
Monitor job card processing, service scheduling, and follow-up on completion timelines.
Assist in managing spare parts requisitions and availability for ongoing jobs.
Ensure all customer concerns and service-related issues are addressed professionally and promptly.
Keep accurate records of all after-sales activities including customer feedback, complaints, and completed work orders.
Work closely with the Service Manager to uphold workshop quality standards and operational efficiency.
Provide support in warranty claim documentation and follow-ups.

Qualifications & Experience:

Diploma or Degree in Mechanical Engineering, Automotive Technology, or a related field.
At least 3 years of experience in after-sales service or workshop coordination in the automotive industry (commercial vehicles preferred).
Good understanding of truck/bus mechanical systems and workshop operations.
Strong communication and customer service skills.
Proficiency in Microsoft Office and workshop/job card management systems.
Knowledge of FAW, Sino, or Golden Dragon vehicles will be an added advantage.

Application Process: Interested candidates are invited to submit their CV and cover letter to jobs@faw.com.zm with the subject line “Workshop After-Sales Officer Application” by 20th July 2025 at the close of business.

🔔

Job alerts

Choose the jobs you want to hear about.

Your browser will ask for permission once.