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Regional Sales Manager

cGrate Zambia Lusaka and Kasama, Zambia

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Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: cGrate Zambia

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployercGrate Zambia
  • LocationLusaka and Kasama, Zambia
  • Employer websitewww.543.co.zm
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
cGrate Zambia
Location
Lusaka and Kasama, Zambia
Posted
July 9, 2025
Job type
Full Time
Category
Retail & Sales
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website cGrate Zambia

Job description

Position Overview

The Regional Sales Manager is responsible for customer acquisition, retention and customer support.

Job Responsibilities

Management of the assigned sales region
Acquisition and on-boarding of customers for all distribution channels
Manage after sales relationships with customers.
Manage retention and upselling of merchant base.
Reporting of regional performance
Initiatives to improve the region sales in an attempt to meet and exceed targets.
Ensuring customers within the region receive the necessary support as per company policy.
As well as above, any other duties given by management.

Accountability and Performance Measures

Achievement of sales region target i.e.
Average sales per POS machine
Average sales for EVD, Cashin, Cashout, Merchant Payments and Card Payments
Average POS machine deployments per week
Active percentage of POS machines
Accountable for customer satisfaction and retention
Accountable for customer satisfaction and retention
Accountable for monthly premium merchant acquisition
Accountable for exceptional service levels
Accountable for visibility and product knowledge as well as machine operation by the merchants

 

Organizational Alignment

Reports directly to the Head-Sales and Distribution
Sales Representatives report to the Regional Sales Manager

Qualifications

Diploma in Business or related field
Bachelor’s Degree will be an added advantage
2 years’ experience in Sales

Personality Qualities

Problem solver
 Ability to work weekends, holidays and after hours as the system calls
Quick to attend to queries
Exemplifies good leadership with good people management skills
GO getter
Self-driven
Patient
Exudes Humility
Clean criminal and employment record
High Integrity morals

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