Employer and vacancy source: Calls Experts
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerCalls Experts
- LocationZambia
- Employer websitecallsexperts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Calls Experts
- Location
- Zambia
- Posted
- July 7, 2025
- Job type
- Full Time
- Category
- Other
Website Calls Experts
Job description
Calls Experts is hiring full-time Call Center Agents to join our remote team. In this role, you will handle inbound/outbound calls and provide administrative support such as lead qualification and scheduling.
Key Responsibilities:
Manage call traffic and qualify leads for live transfers
Resolve customer inquiries and update records
Maintain spreadsheets and assist with scheduling
Requirements:
Fluent in English
Remote work-ready: PC/Mac with 8GB RAM, 4000+ CPU score, Windows 10/11 or macOS, and stable fiber internet
Available for 8–9 hour shifts, 5 days/week between 9 AM – 9 PM EST
Strong communication and objection-handling skills
Motivated, reliable, and eager to learn
Compensation:
Base: $500 USD/month (approx. $2.84/hour for 176 hours)
Incentives: Up to $500 USD/month
Overtime paid separately