Assistant – Client Engagement & Social Media

Job description

Assistant – Client Engagement & Social Media
Location: Hybrid/Remote
Job Type: Full-Time
Industry: Artificial Intelligence | Consultancy | Training & Development
Salary: Competitive, based on experience
Application Deadline: 30 June 2025 at 12:00.

About IO Technologies
IO Technologies is a leading provider of GPS tracking systems, fuel sensors, dash cams, and IoT devices. We specialize in advanced telematics solutions to optimize fleet management, enhance security, and improve operational efficiency.

The Role
We are looking for a confident, well-organised and tech-savvy Assistant to support our client-facing and online activities. This is an exciting opportunity to join a fast-evolving team at the intersection of innovation, education, and technology.

You will be the first point of contact for many of our clients and followers—helping communicate our offerings and keep our digital platforms active, relevant and engaging.

Key Responsibilities

Social Media Management:
Schedule and publish content across LinkedIn, X, Facebook and other platforms
Monitor engagement and analytics
Help design simple graphics or coordinate with our creative team

Client Communication:

Answer phone calls and provide prompt, helpful responses
Advise clients on available workshops, training sessions, and consultancy offerings
Maintain a friendly, professional tone at all times

Workshop & Project Support:

Help manage workshop calendars and bookings
Provide logistical and administrative support for events
Coordinate between clients, facilitators, and our internal team

You Are Someone Who…

Has strong verbal and written communication skills
Is comfortable speaking with a range of people—from executives to newcomers
Is familiar with social media tools like Buffer, Canva, or Hootsuite
Is organised, proactive, and can manage multiple tasks at once
Has a keen interest in technology, innovation, and AI (no technical background required, but curiosity is a plus!)

Desirable Qualifications & Skills

Experience in an administrative, client service, or communications role
Familiarity with digital tools (e.g. Google Workspace, Zoom, CRM platforms)
Previous work in tech, training, or consultancy environments is a bonus

What We Offer

A supportive, innovative work culture
Opportunity to grow with an AI-focused company
Access to leading-edge AI training and knowledge
Flexible work arrangements
Regular team workshops and personal development sessions

How to Apply:
Send your CV and a short note (or cover letter) explaining why you’re a great fit in the body of the email to jobs@packet-v.com

Please note that all Applications with attachments will be considered unsuccessful.