Process Operator-Syrup Room

Job description

Closing Date 2025/06/29
Reference Number CCB250623-1
Job Title Process Operator-Syrup Room
Job Category Manufacturing
Company Coca-Cola Beverages Zambia
Job Type Permanent
Location – Country Zambia
Location – Province Not Applicable
Location – Town / City LUSAKA
Job Description The primary role of the process operator is to operate the process area according to work instructions, execute destructive and non-destructive quality checks, and carry out autonomous maintenance. The process operator has a primary focus on the quality control activities of the team.
Key Duties & Responsibilities
Operating the process area according to the work instructions and adhering to usage standards.
Carrying out the required quality checks as described in the quality control and analysis work practice.
Recording waste on the appropriate documentation or information systems and reviewing waste trends to identify and resolve problems or opportunities timeously.
Constantly reviewing process performance against target, and completing all short interval control documentation.
Resolving out-of-control situations
Responding rapidly to upstream or downstream triggers that result in stoppages. Appropriate problem-solving approaches, as detailed in the problem-solving work practice, must be followed.
Performing housekeeping tasks, applying 5s principles and following safe work practices.
Identifying and correcting unsafe work practices
Carrying out flavour and size changeovers according to the work instructions
Assisting fellow team members in the execution of their tasks.
Carrying out deep cleaning, lubrication and inspection of machines according to the work instructions, and following the schedules supplied by the maintenance planner.
Carrying out autonomous maintenance activities according to the work instructions and following the maintenance schedule.
Conduct breakdown maintenance tasks
Supporting the process artisan in carrying out maintenance on shift.
Carrying out quality checks and analysis as per the quality procedures
Recording the results of quality checks on the relevant documentation or information system. The references to the required documentation or information system are contained in the quality procedures
Calibrating required quality control equipment according to work instructions and requesting assistance from the core lab where required
Conducting trends analysis on quality data to identify problems and opportunities timeously.
Identifying and correcting identified quality problems using the appropriate techniques. If they are unable to resolve the problem themselves, it must be escalated to the team leader for further direction.
Communicate effectively in the workplace.
Actively participating in shift meetings
Fully understanding the team goals and participating in team goal review sessions.
Making use of relevant communication media (e.g. shift handover books) to stay informed and inform others of issues.
Applying the appropriate situational problem-solving techniques (e.g. 5Why, quick fix routines, OPLs (One Point Lessons), etc. to identify and correct the problem.
Where the process operator is unable to resolve the problem, involve fellow team members or escalate to the team leader or process artisan if necessary.
Provide information for and participate in situational and systemic problem solving as required
Where problems have been resolved, verify that the problems have been eliminated.
Using run/control charts and trend analysis to identify sources of waste and variation in the process.
Using short stop analysis, Pareto charts and other tools, seek to identify opportunities to simplify activities.
Where improvement opportunities have been identified, these must be recorded on the team gap list. The process operator should involve other team members in evaluating opportunities and call in specialist resources to assist if required.

Skills, Experience & Education
Grade 12, O level with 5 credits or better
Diploma in production and/or food science
2 years’ work experience in PLC & FMCG environment, Equipment functionality
Computer literate & good communication skills
Team player and self-starter
Member of the Engineering Institute of Zambia