Maintenance Officer

Job description

PURPOSE OF THE ROLE:

The Maintenance Officer is responsible for ensuring that all Mary Begg Health Services (MBHS) facilities and infrastructure are maintained in a safe, functional, and efficient condition. The role involves routine inspections, repairs, and proactive maintenance of physical assets including electrical, plumbing, mechanical, and structural systems.

KEY ACCOUNTABILITIES:

Reporting into the General Manager, this role will be responsible for:

Conduct routine inspections of buildings, facilities, and infrastructure to identify and resolve issues promptly.
Perform general maintenance duties including electrical, plumbing, HVAC, carpentry, and basic mechanical tasks.
Respond in a timely manner to repair requests, ensuring minimal disruption to clinical and operational services.
Maintain accurate records of maintenance and repair work completed, including maintenance schedules and logs.
Coordinate with external service providers and contractors for specialized repairs or installations.
Ensure compliance with health and safety regulations, reporting hazards or potential issues to the Facilities Manager.
Support emergency maintenance needs outside of standard working hours, as required.
Monitor and manage inventory of maintenance supplies, tools, and equipment.
Participate in energy conservation and sustainability initiatives, recommending cost-saving improvements.
Assist with setting up equipment, furniture, and fixtures for clinical and operational functions as needed.
Provide input to capital maintenance planning and budget forecasting.
Maintain compliance with health and safety regulations

REQUIRED TECHNICAL SKILLS, TRAINING & EXPERIENCE

Grade 12 Certificate
Degree in Civil Engineering, Electrical, Mechanical, Building Maintenance, or related technical field.
Minimum 3 years’ relevant experience in facility or property maintenance, preferably in a healthcare or corporate setting.
Must be a member of the Engineering Institute of Zambia (EIZ)

Key Competencies and Skills:

Technical proficiency in electrical, plumbing, and mechanical systems.
Strong problem-solving and troubleshooting abilities.
Attention to detail with the ability to work independently.
Effective interpersonal and communication skills with a customer service orientation.
Strong organisational skills and time management capabilities.
Knowledge of health and safety standards and best practices.
Prior experience in maintenance or facilities management is an advantage.
Proficiency in Microsoft Office and relevant software tools.