Monitoring and Evaluation Officer

Job description

Purpose:
Marie Stopes Zambia (MSZ) seeks a Monitoring and Evaluation Officer to lead on operational research, to manage information systems and organizational data, to produce statistical reports and trend analyses, and to inform overall programme development through evidence to action. The successful candidate will play a key role in ensuring MSZ remains a results focused organization, achieving the greatest health impact possible. The Monitoring and Evaluation Officer will use both internal and external evidence to assist the Management Team with strategic planning and development and will work in conjunction with other program stuff to ensure projects deliver expected results.

Marie Stopes Zambia (MSZ) is a marketing-driven, results-oriented social enterprise, committed to advancing family planning and reproductive healthcare. MSZ is part of the global MSI Reproductive Choices network. MSZ subscribes to the MSI goal and mission: preventing unintended pregnancies and safeguarding individuals’ right to children by choice, not chance. By integrating innovative marketing approaches and community-focused initiatives, MSZ plays a crucial role in improving reproductive health outcomes across Zambia.

It is a role requirement that the job holder must fully comply with, promote and live MSI CORE VALUES: mission driven, client centered, results orientated, pioneering, sustainable and people centered.

Key Responsibilities:

Management Information Systems & Monitoring and Evaluation Processes
Support MSZ’s research, monitoring and evaluation function in the development of M&E frameworks and measures of impact and quality of services.
Support the maintenance and application of MSZ’s Health Information Systems and ensure proper deployment, integration, and utilisation.
IT Support and Troubleshooting: provide technical support, resolve system issues and support management of information systems and MSZ’s databases.
Support the development and implementation of IT policies, data management strategies, cyber security and governance frameworks to support business operations.
Provide technical assistance in the collection of high-quality monthly data across the key indicators, including entry, analysis and reporting.
Implement robust data verification and quality assurance systems to validate and authenticate the reliability of performance data.
Organisational Performance Reporting
Work with project and operations teams to ascertain research and data needs, including identifying key performance indicators (KPIs) and using results to in key decision making.
Support collection of both qualitative and quantitative data, ensuring accuracy, and analysing trends to inform decision-making.
Conduct Impact Assessments to monitor program activities and measure the effectiveness of interventions and identify areas for improvement.
Guide the regular sharing of the outputs of RM&E findings with MSZ team members and management, partners, stakeholders and donors. Lead responsibility in presenting analysis of statistical performance, qualitative aspect, and impact for all donor reporting
Participate in external reviews and technical RM&E networks
Operational Research
Support the design and complete internal routine and non-routine studies, surveys, market research, client satisfaction etc. and ensure high quality of standard. Prepare terms of reference and study designs for contracting out research studies to external agencies
Using Evidence for Strategic Development
Use evidence to support planning and review processes in the development of organizational annual work plans and track progress of implementation
Work closely with the Programme Team to ensure that internal and external evidence is informing programme development and implementation to improve delivery of services
Communicate research findings and monthly statistics in a useful and meaningful way to other MSZ team members to facilitate improvements in performance and programme development
Qualifications:
A bachelor’s degree in social sciences, Demography or public health statistics or in a field related to development (significant and appropriate experience will be considered if no post-graduate qualification)
Minimum of 2 years relevant experience.
Excellent verbal and written communications skills, including editing skills with meticulous attention to detail.
Attitude:
Pro-choice
Motivated personally and professionally to develop

Note: MSI takes a zero-tolerance approach to fraud and bribery, terrorism, money laundering, sexual harassment, sexual misconduct or any safeguarding issues. Applicants will be subjected to a Police Clearance Check and Reference Checks.
Applicants must ensure that their qualifications are ZAQA certified.

MSZ is an equal opportunity employer and is committed to promoting a culture of equality and diversity. MSZ will actively strive to eliminate discrimination on the grounds of age, disability, race (which includes colour, nationality and ethnic or national origins), religion or beliefs.

Deadline for applications: Wednesday 25th June, 2025. Only shortlisted candidates will be contacted and may be required to undergo a practical assessment.