Assistant Director – Administration Support Services

Job description

In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous chal-lenges and opportunities in the fast-changing business environment on the other, we are seek-ing highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions:

ASSISTANT DIRECTOR-ADMINISTRATION SUPPORT SERVICES, SALARY GRADE ZRA03 (1 POSITION), ADMINISTRATION FUNCTION

A. PURPOSE

Reporting to Director- Administration, the job holder will be responsible for planning and managing the
Authority’s estates and general services functions and activities in order to ensure efficient implementation of administrative strategies and policies in support service provision to the Authority.

B. MAIN DUTIES/ACCOUNTABILITIES

1. Planning, coordinating, and controlling activities and work programs of the Administration
Support Unit to ensure streamlined workflow and superintends general services provision;
2. Initiating, developing and administering relevant administrative policies and procedures,
including reviewing of the same in order to facilitate the efficient and effective functioning of the Unit;
3. Initiating, developing and maintaining systems for managing the Authority’s physical and electronic records;
4. Monitoring and supervising the Authority’s Safety, Health and Environment functions to ensure
adherence to Occupational Health and Safety regulations and efficient implementation of the Authority ‘s Occupational Health and Safety Policy;
5. Determining service levels and preparing operational budgets and plans for the Department to ensure efficient service delivery;
6. Assisting staff in meeting performance standards through providing the necessary guidance/coaching, support, training and development of required competencies;
7. Ensuring compliance with set internal systems and procedures in the department as reviewed from time to time in order to achieve organizational excellence;
8. Ensuring effective management of cleaning and other services contracts for the provision of a conducive work environment for staff;
9. Initiating, developing and maintaining systems for the management of movable assets under the care of Administration Department;
10. Overseeing the Disposal of Authority Assets;
11. Co-ordinating rational procurement and distribution of office equipment and furniture in accordance with the Authority’s needs and available resources;
12. Consolidating recurrent and capital Departmental Budgets and monitoring utilization of all budget lines under Administration;

13. Assessing office requirements for various Divisions, sourcing for office space and ensuring its rational distribution and utilization;
14. Ensuring the Authority obtains optimal economic value from owned and rented property;
15. Performing liaison functions for the Administration Department with both internal and external stakeholders.

C. MINIMUM REQUIREMENTS

1. Grade Twelve (12) School Certificate or equivalent;
2. Bachelor’s Degree in Social Sciences such as Degree in Public Administration, Business Administration or any other related qualification;
3. Minimum of 5 years relevant post qualifying working experience in administration Department or related field;
4. Must possess minimum of three (3) years relevant work experience in a managerial role;
5. Valid Membership to a relevant professional body;
6. Training in Asset Management, Estates Management or Occupational Health and Safety would be an added advantage; and
7. Master’s Degree in relevant field will be an added advantage.

D. OTHER SKILLS AND ATTRIBUTES

1. High level of integrity
2. Good interpersonal and negotiation skills
3. Decision making Skills
4. Report writing skills
5. Leadership and general management skills
6. Analytical skills
7. Communication and presentation skills
8. Innovation

Instructions to Candidates:
Only candidates meeting the above role specifications and competencies should apply. Candi-dates should send their Application letter, detailed Curriculum Vitae with details of current resi-dence, contact phone numbers/email address, three (3) traceable referees with their contact numbers and email addresses. Please scan and submit all documents as one (1) single file which should clearly indicate your full name and position applied for.

Only relevant copies of your professional qualifications should be attached to the application and consolidated in a single file. Applications should reach the undersigned not later than Monday, 17th June, 2025 using the following email addresses, Careers20242@zra.org.zm

The Authority is an equal employer and candidates are expected to demonstrate Integrity when participating in the recruitment process. Applications should be addressed to the undersigned and candidates should not apply for more than two (2) positions.

The Director Human Resource
Zambia Revenue Authority
P. O. BOX 35710
LUSAKA